FittaMamma Maternity Activewear Returns Policy
We understand that with online purchasing, you may occasionally want to return or exchange items that are not suitable or don’t fit correctly. Please refer to our sizing guide to help ensure you purchase the correct size.
We are happy to replace or refund unworn, unwashed items returned to us in perfect condition within 21 days of receipt of order with proof of purchase.
If you decide to exchange an item for a different size, colour or style, standard post and packing to send you the replacement items is free of charge. If you would like to exchange an item for a style that is more expensive call Customer Support on +44 1444 876900 and we will take the payment details for the difference in cost securely over the phone. We can only offer this service during our UK office hours of 9.30 a.m to 6.30 p.m GMT
Please ensure the labels are still attached and the item is returned in the original bag (there is no need to return any gift wrapping or tissue paper) This does not affect your statutory rights.
It is very important that when you return an item, you include the ‘Returns’ section of the order confirmation details sent with your package. We will provide all the return details with your clothes for you to enclose with the packaging when you post the items back to us.
For postal returns, please use the Returns Label provided with your package.
If you are using a courier service, please address the package to FittaMamma Studio, DOWNSVIEW, West Sussex, United Kingdom, RH15 0BN
If you are required to complete a Customs Document, please indicate on the form that the package is ‘Returned goods’ or ‘Other’ and NOT a ‘Gift’. (‘Gifts’ are subject to duty which will be charged)
Return postal costs are the customers responsibility and we cannot take responsibility for lost, missing or delayed packages.